Managed Services
The goal of managed services is peace of mind and predictable costs. Small and Mid-sized companies can transfer the day-to-day operations of their networks to Broadstone and concentrate on growing their business. Broadstone's certified IT professionals will monitor and maintain optimal network conditions in accordance with service level agreements (SLA's) tailored to the client's needs.
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Service Level Agreements
Service Level Agreements (SLA’s) provide assurance that Broadstone is resolving your issues in a timely manner. Our responsiveness and skill can be clearly seen through the standards to that we are held. Initial response, total resolution time and other critical statistics ensure that we maintain the highest level of client service. |
Network Monitoring
Broadstone technicians can increase office productivity by fixing the minor issues before they become major. Monitoring your network allows Broadstone to catch problems early. |
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Network Management
Let Broadstone’s years of expertise increase operational excellence while reducing overall complexity and cost of your network. From small workgroups to the large networks multiple geographic areas. |
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